Shipping & Production

Shipping Outside of Australia

Unfortunately we are currently not shipping overseas, but if you're interested in purchasing our top-quality products from outside Australia, please reach out to us via the contact page, and we'll make sure you are taken care of!

Last Updated: 29 February 2024

PEAK PERIODS & SALES

Please note, during peak periods, sales, and Australian or Queensland public holidays, fulfillment may increase by up to 5 business days due to a high volume of orders received. 

PRODUCTION TIMES

Our pieces are made to order, meaning we only create your products once an order is placed. Due to this, individual items have a production time of 3-5 business days from placement of order.

As mentioned above, this production time may vary during peak/sale periods up to 8 business days. However, we will always do our best to ensure you receive your items as soon as possible and notify you if an order is expected to be late.

We're always here to help! If you have a special occasion in mind and would like more information about the estimated delivery date for your item, please feel free to reach out!

You can reach us by emailing info@valaradesign.com

AUSTRALIAN ORDERS

DELIVERY

We ship all of our domestic orders with Express Shipping through Australia Post. Please note your shipping time does not include production durations. Each parcel sent will not require a signature on delivery. Once your order is shipped, we will provide you with an Australia Post tracking number to the email provided at time of order.

  • Delivery Type

    Australian Post Express

  • Estimated Delivery Time

    1-3 Business Days

  • Delivery Type

    Australian Post Standard Parcel Post

  • Estimated Delivery Time

    3-6 Business Days